Translink\u2019s Metrotown Skytrain Station in Burnaby, BC, has been a disgrace for many months, and has got a whole lot worse just recently. What on earth was Translink thinking, to do this to their customers just weeks before the busiest shopping season of the year? Not to mention that disabled transit users have now been inconvenienced for 21 months at this station, and the situation is getting worse instead of better.<\/p>\n
[Tweet “Skytrain customers suffering at Metrotown – why can’t Translink just get the job done?”]<\/p>\n
It was too icy to cycle on Wednesday, so I used Translink\u2019s usually wonderful Skytrain. I was utterly appalled at what I found at Metrotown Skytrain station. The conditions there are simply unbelievable.<\/p>\n
In spring 2014, Translink commenced an “upgrade” to the Metrotown Skytrain Station that was supposed to do all kinds of wonderful things, including increase the limited access that disabled users had. But then in February 2015, Translink caused outrage among disabled transit users when it shut down the only elevator at Metrotown Skytrain Station – the second busiest station in the entire skytrain system. At the time, Translink promised to have new a new elevator working within a year. Disabled users were understandably worried about the inconvenience of an entire year without an elevator. As can be seen in this tweet from 26 February 2015.<\/p>\n